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T R O U B L E S H O O T I N G
VISTA and USB Adapter Driver – Serial/USB Version ONLY:
TimeTrax install CD includes a Driver for the USB adapter. If you are
running VISTA and receive a message that the software CANNOT FIND
THE DEVICE DRIVER, you will need to follow the instructions below:
Disconnect the USB adapter from your computer. Navigate to
C:\Program Files\Pyramid\TimeTrax.
Locate the file USBSetup (USBSetup.exe). Click on it with the Right Mouse
button, and select PROPERTIES from the pop-up menu.
Double-click the USBSetup program to run; allow it to run as an
administrator.
PROPERTIES
Locate the file
USBSetup.exe
In the Properties window, select
the COMPATIBILITY TAB
Check this box
Select WINDOWS XP SERVICE
PACK 2
Check this box
Select APPLY
Then click OK
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